Manager of Revenue Operations

<h2><strong>About the Role</strong></h2><p style="min-height:1.5em">We are hiring a Manager of Revenue Operations to lead the systems, automation, and data infrastructure that power how the business sells, retains, and serves members. This is a senior, hands-on leadership role responsible for owning the RevOps stack end to end, from CRM architecture to reporting and workflow automation.</p><p style="min-height:1.5em">You will manage a small technical operations team while acting as the primary owner of HubSpot, automation workflows, and business intelligence. This role requires someone who can identify inefficiencies quickly, design scalable systems, and implement solutions without waiting for direction.</p><p style="min-height:1.5em">The ideal candidate is highly technical, operationally rigorous, and comfortable using AI tools as part of their daily workflow. You will play a key role in building infrastructure that supports rapid growth and operational scale.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"></p><h2><strong>Key Responsibilities</strong></h2><p style="min-height:1.5em"><strong>Revenue Operations &amp; Systems Ownership</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own the full architecture and administration of HubSpot, including pipelines, lifecycle stages, sequences, automation, and reporting</p></li><li><p style="min-height:1.5em">Design, implement, and maintain scalable RevOps systems that support sales, onboarding, billing, and retention</p></li><li><p style="min-height:1.5em">Identify operational bottlenecks and implement process improvements across the revenue lifecycle</p></li></ul><p style="min-height:1.5em"><strong>Automation &amp; Workflow Development</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Build and maintain automation workflows using tools such as Zapier or Make</p></li><li><p style="min-height:1.5em">Ensure data flows accurately and reliably across systems and departments</p></li><li><p style="min-height:1.5em">Continuously optimize workflows to improve efficiency and reduce manual work</p></li></ul><p style="min-height:1.5em"><strong>Business Intelligence &amp; Reporting</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Build dashboards and reporting frameworks that leadership uses to make decisions</p></li><li><p style="min-height:1.5em">Ensure data accuracy, consistency, and visibility across key revenue and operational metrics</p></li><li><p style="min-height:1.5em">Translate business needs into actionable reporting and analytics</p></li></ul><p style="min-height:1.5em"><strong>AI &amp; Technology Enablement</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Evaluate, adopt, and implement AI tools that improve operational efficiency and decision-making</p></li><li><p style="min-height:1.5em">Champion AI adoption across the team and embed AI workflows into daily operations</p></li><li><p style="min-height:1.5em">Stay current with emerging tools and technologies relevant to RevOps and automation</p></li></ul><p style="min-height:1.5em"><strong>Team Leadership &amp; Development</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Manage and mentor a team of 2 Automation Specialists and 1 Technical Engineer</p></li><li><p style="min-height:1.5em">Set clear performance expectations and support professional development</p></li><li><p style="min-height:1.5em">Drive accountability and execution across the operations team</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"></p><h2><strong>Requirements</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations</p></li><li><p style="min-height:1.5em">Advanced expertise in HubSpot administration and architecture</p></li><li><p style="min-height:1.5em">Proven experience designing and managing auto