Senior Manager of Revenue Cycle Management

<p style="min-height:1.5em"><strong>Senior Manager of Revenue Cycle Management <br /></strong><em>Remote, Anywhere in the US</em></p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About AnswersNow</strong></p><p style="min-height:1.5em">At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.</p><p style="min-height:1.5em">Our team operates fully remotely—meaning you’ll have the flexibility to work from home, and will never have to report on-site to provide client support. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you!<br /></p><p style="min-height:1.5em"><strong>About the role</strong></p><p style="min-height:1.5em">The Senior Manager of RCM will lead the day-to-day operations and continuous improvement of our revenue cycle — ensuring clean claims, fast collections, and accurate revenue recognition. You’ll manage internal and outsourced teams responsible for collections, while partnering closely with Finance, Product, and Clinical Operations to drive strong financial performance and operational excellence.<br /></p><p style="min-height:1.5em"><strong>Job Details</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">W2 Employee</p></li><li><p style="min-height:1.5em">Full-Time (Remote)</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Job Requirements</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">3-5 years of progressive experience in healthcare revenue cycle management.</p></li><li><p style="min-height:1.5em">Demonstrated success improving key RCM metrics (collection rate, AR days, first-pass yield).</p></li><li><p style="min-height:1.5em">Hands-on experience with EHR, clearinghouse, and billing integrations.</p></li><li><p style="min-height:1.5em">Proven ability to manage vendors and lead internal or outsourced RCM teams.</p></li><li><p style="min-height:1.5em">Strong analytical skills with proficiency in Excel, Google Sheets, and Mode or similar BI tools.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What You’ll Do</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.</p></li><li><p style="min-height:1.5em">Own and optimize end-to-end RCM workflows, which includes several integrated external vendors, ensuring data accuracy, process efficiency, and high collection performance.</p></li><li><p style="min-height:1.5em">Manage the patient billing process and ensure a clear, transparent, and family-friendly billing experience.</p></li><li><p style="min-height:1.5em">Analyze data to uncover operational issues (e.g., coding errors, payer lag) and drive corrective action with Candid and internal partners in Clinical Operations.</p></li><li><p style="min-height:1.5em">Report RCM performance and insights to Finance and executive leadership.</p></li><li><p style="min-height:1.5em">Lead and mentor a small team focused on billing, collections, and denial management.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Nice to Haves</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Prior exposure to ABA therapy, behavioral health, or Medicaid billing.</p></li><li><p style="min-height:1.5em">Experience using Candid and other modern RCM tools.</p></li><li><p style="min-height:1.5em">Familiarity with AI-driven RCM automation or workflow tools.</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em