Marketing Operations Manager

Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance. About the Role We are seeking a highly analytical, systems-oriented Marketing Operations Manager to drive efficiency, scalability, and performance across our multi-brand marketing organization. This role sits at the center of our marketing engine, owning and optimizing our marketing technology stack with a strong focus on HubSpot. While ensuring seamless data flow, lead management, reporting accuracy, and cross-functional alignment.  You will oversee the configuration and optimization of multiple HubSpot instances across brands, troubleshooting issues, refining existing processes, and building new automated workflows that improve lead scoring, segmentation, and campaign performance, and implement best practices for capturing data, reporting, and analytics. You’ll conduct ongoing audits of systems and processes, introduce scalable automation (including within Monday.com), and serve as the subject matter expert for marketing.  Key Responsibilities Oversee and optimize the marketing technology stack (with a strong focus on HubSpot), ensuring systems are integrated and effective. Lead the configuration and optimization of two HubSpot instances with two brands in each instance, both trouble-shooting issues and refining existing processes and building out net new ones.  Develop and implement best practices for lead management, scoring, segmentation, and nurturing, creating automated workflows that support campaign success and drive customer acquisition. Conduct regular audits of marketing operations processes and technologies, identifying areas for improvement and implementing scalable solutions to support growth. Manage data integrity and ensure accurate data collection via forms, developing robust reporting and analytics capabilities to support data-driven decision-making across the organization. Collaborate with cross-functional teams to align marketing operations with broader company objectives and other operations teams (revenue, product, customer experience etc.) to ensure our systems work seamlessly. Serve as the subject matter expert on marketing technology, providing training and support to team members on best practices for using tools effectively and maximizing marketing impact. Manage the Marketing’s team Monday.com instance by creating automation that enhances the team’s project management capabilities. Monitor and report on key marketing performance metrics (e.g., MQLs, conversion rates, ROI), delivering actionable insights and recommendations to improve marketing effectiveness. Qualifications Bachelor’s degr