Director, Operations

ABOUT THE ROLE The Director of Supply Chain Strategy &amp; Excellence is a high-impact leadership role responsible for architecting and executing a comprehensive end-to-end supply chain strategy. This position focuses on driving operational excellence, long-term scalability, and rigorous cost management across the enterprise. The successful candidate will use strong analytics to craft a strategic vision, identify opportunities to deploy advanced AI-driven technologies to automate decision-making and improve predictive accuracy, and optimize the global network to enhance service levels and deliver significant bottom-line value. YOUR DAILY IMPACT AT PELOTON Develop and implement a multi-year supply chain roadmap aligned with corporate growth and fiscal objectives Network Design: Lead the design and optimization of the global distribution and logistics network to ensure maximum efficiency and customer satisfaction Serve as a key advisor to executive leadership on supply chain trends, risks, and investment opportunities Drive cross-functional alignment between Finance, Operations, Sales, and Marketing to ensure integrated business planning Targeted Savings: Establish and manage robust cost-reduction programs targeting delivery, service &amp; repair, refurbishment, and transportation Cost of Quality (CoQ): Drive "Quality-by-Design" initiatives, incorporating member and engineering feedback to optimize product reliability and reduce total CoQ Oversee the supply chain budget, ensuring financial targets are met through rigorous expense management and productivity gains Implement total landed cost models to drive data-driven decision-making in sourcing and logistics AI Deployment: Lead the implementation of AI-driven technologies to automate decision-making and improve predictive accuracy across the supply chain Member First Analytics: Use data to develop feedback loops to drive continuous improvement of the member experience Develop and monitor KPIs focused on cost-to-serve, perfect order fulfillment, and working capital efficiency Champion a culture of continuous improvement utilizing Lean or Six Sigma methodologies to eliminate waste Build, lead, and mentor a high-performing team, focusing on increasing internal talent density Promote a data-driven mindset and technical proficiency across the department Define organizational structures and roles that support evolving business needs and scalability Foster a culture of high performance with a focus on retention of top talent YOU BRING TO PELOTON Bachelor’s Degree: Required in Supply Chain Management, Operations, Engineering, Finance, or a related field Master’s Degree/MBA: Highly preferred 8+ years of progressive leadership experience in supply chain, logistics, or operations, with a proven track record of delivering cost-savings and strategic transformations APICS (CSCP/CPIM) or Lean Six Sigma Black Belt certification is a significant plus Exceptional ability to interpret complex data sets and translate them into actionable strategic insights Ability to see the big picture while maintaining attention to detail in execution Strong executive presence with the ability to influence stakeholders at all levels of the organization Advanced knowledge of business intelligence and supply chain tools including: ERP systems (e.g., SAP, Oracle), TMS, WMS, Looker, etc.&nbsp;<