Gis Implementation Engineer - Technical Lead

Why do you need to choose between doing important work and having a fulfilling life? At Ardent , we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed.  We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. Ardent is seeking a GIS Implementation Engineer - Technical Lead to join our team.   This is an on-site role in Huntsville, Alabama which is ranked among the most educated cities per capita in the US and provides low cost of living compared to other tech hubs. It also a growing hub for aerospace, defense, cybersecurity, and geospatial technologies. A relocation assistance package will be provided to the selected candidate. Ardent is seeking a motivated GIS Implementation Engineer – Technical Lead to oversee a cross-functional technical team responsible for operating and maintaining ArcGIS Enterprise. This role is essential in delivering geospatial solutions by configuring and deploying various Esri capabilities to meet mission-critical needs. The ideal candidate thrives in a fast-paced environment, enjoys working closely with various IT teams and stakeholders, and excels at turning complex requirements into effective, real-world solutions. This role will directly contribute to solving organizational challenges through hands-on implementation. Key Responsibilities : Client Support and Troubleshooting: Troubleshoot client issues related to ESRI ArcGIS Enterprise application deployment, system architecture, and REST Services. Cloud-Based Solutions: Envision, design, and deploy ArcGIS cloud-based applications and data management strategies for large-scale deployment and management in the Homeland Security community . Customer Interaction and Needs Assessment: Become a technical expert of ArcGIS. Speak confidently with customers about ESRI technology and anticipate customer needs. Maintenance and Security: Secure and maintain stability of ArcGIS Enterprise REST services by installing Microsoft/ESRI security patches, user authentication, HTTPS enforcement, firewall and network configurations, and adherence to organizational cyber security policies and practices. Complex Problem Solving: Solve complex problems with IT infrastructure, application design, development, and user experiences. Quickly convert customer ideas to minimum-viable-products using the entire ArcGIS suite of tools. Design and develop automation tools and custom applications using ArcGIS REST API and Python API to streamline GIS workflows such as: Automated map production Publishing and managing web services Synchronizing data across databases Generating web maps Tool