Legal Support Specialist (Scheduling & Outreach)

About Docketly: Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we’ve redefined what’s possible in legal support services. Job Overview We are seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination. This role also supports client communication and outbound outreach in a fast-paced, KPI-driven environment. Key Responsibilities Coordinate and dispatch attorneys for high-volume daily hearings Manage scheduling changes, cancellations, and urgent coverage gaps Confirm assignments and ensure accurate, full coverage Communicate with attorneys and clients to ensure seamless service Conduct outbound calls to schedule hearings and support client needs Track metrics, maintain scheduling data, and support reporting Partner with internal teams to improve processes and execution Qualifications Strong communication skills and confidence on the phone Highly organized with the ability to multitask in a fast-paced setting Solutions-oriented with strong problem-solving skills Comfortable working toward goals and performance metrics Tech-savvy with the ability to learn new systems quickly Who Should Apply Individuals who thrive in fast-paced, high-volume environments Strong communicators who enjoy phone-based work Self-starters eager to grow with a scaling company Team players who take initiative and solve problems proactively Benefits: Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Pay Range: $15.00 to $15.00 an hour Schedule : Monday through Friday-9:30am-6pm MST