Senior Analyst Project Support

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 130 countries. At Cint, we are committed to innovation and are rapidly expanding our portfolio of data solutions to power the next generation of insights. We are looking for passionate, results-oriented leaders to join us on this journey. Job Description The Senior Analyst will work with a technology leader in the market research industry specializing in online and digital research methodologies. As part of the Global Coverage Team, you will provide operational support for online research projects across multiple regions and time zones, ensuring continuity of service outside regional business hours. In this role, you will support project delivery by responding to client and internal requests, troubleshooting project-related issues, monitoring project health, and coordinating with regional teams to ensure timely resolution of urgent requests. You will help maintain a seamless client experience by providing prompt communication, supporting project continuity during regional handoffs, and escalating issues when appropriate. Please note:- the opportunity will require you to work US CST shifts and weekends. Two days off per week will be provided. Qualifications Qualifications BA/BS Degree Minimum 2 years of customer-facing experience with proven ability to manage multiple online market research complex projects under tight deadlines Proficient in Microsoft Excel and Google Suite Strong work ethic with self-motivated mindset and drive to achieve goals Ability to get on a call with the client and handle yourself professionally and competently Detail oriented, self-starter who is eager to learn new skills and concepts An innate sense of accountability, ability to provide proactive and thoughtful feedback Top quality and ability in written and oral communication in English, additional languages are highly beneficial High speed Internet connection to be able to communicate and conduct business worldwide Preferred Qualifications Knowledge of the online market research ecosystem Knowledge of programmatic sampling Survey design experience in Qualtrics, Survey Monkey, etc. Market Research coursework or experience Microsoft Excel certification Additional Information Benefits Competitive salary, commensurate with experience Comprehensive training and opportunities for professional growth and promotion Worldwide exposure to the biggest companies in the market research industry Company-provided laptop and other facilities to enable work from home We learn from each other’s experiences Stop and listen; every opinion matters We embrace diversity, equity and inclusion. Our Values Collaboration is our superpower We uncover rich perspectives across the world Success happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best ideas to life. We do what we say We’re