Senior Network Operations Center (Noc) Engineer (Remote)

Who is Trace3 ? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.&nbsp;&nbsp; Ready to discover the possibilities that live in technology? &nbsp; Come Join Us! Street-Smart &nbsp; -&nbsp; Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice -&nbsp; The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally&nbsp;mapping out&nbsp;every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork -&nbsp; Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. &nbsp; About the Role: The Senior Network Operations Center (NOC) Engineer I serves as a senior member of the Tier 1 engineering team, responsible for advanced alert validation, intermediate troubleshooting, and driving resolution of recurring issues within on-premises and cloud environments. This role provides mentorship to Engineer I peers, contributes to runbook improvements, and ensures quality in escalations to higher tiers. The Senior Engineer I plays a key role in reducing mean time to resolution (MTTR) and improving operational efficiency across client environments. &nbsp; What You’ll Do: Monitor servers, networks, and cloud environments for performance issues, outages, and alerts. Perform intermediate troubleshooting, including log analysis, CLI commands, service restarts, firewall rule checks, and connectivity validation. Execute recurring maintenance and health check procedures as defined in operational runbooks.<