Strategic Account Director

Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action, automating website updates, design system migrations, and ongoing content optimization while preserving brand integrity across every touchpoint. Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here. Role Overview &nbsp; Gradial is looking for a Strategic Account Director &nbsp; to help our enterprise customers realize the full potential of our AI platform. This role focuses on deepening partnerships and expanding value within existing accounts, ensuring customers achieve measurable impact and uncover new ways to grow with Gradial. &nbsp; You’ll define how Gradial supports customers post-sale: driving adoption, identifying new use cases, and strengthening strategic relationships across complex global enterprises. Your work will directly influence retention, expansion, and long-term customer success with our enterprise customers&nbsp; This role can be remote or in-person at our Seattle HQ. Responsibilities &nbsp; Own a portfolio of enterprise accounts and develop strategies that drive adoption, value realization, and expansion. &nbsp; Partner with senior stakeholders to identify new workflows, align on future needs, and connect value delivery to business outcomes. &nbsp; <li data-leveltext="" data-font="Symbol&quo