Icqa Ii -Inventory Control and Quality Assurance

About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider , Reuters and TechCrunch . Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds , DST , Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Hodgkin, IL About the Role The ICQA Specialist II will be responsible for overall inventory accuracy and managing shrinkage , including investigating customer complaint cases related to the inventory issues within the Fulfillment Centers.  The location will be in Hodgkins, IL. Roles & Responsibilities Lead day-to-day work direction for ICQA Cycle Counters and Specialist I associates, including task assignment, productivity monitoring, and coaching Conduct advanced inventory discrepancy research and root cause analysis; develop and implement corrective action plans Analyze operational trends and build reporting tools using advanced Excel capabilities and tableau capabilities Supervise execution of cycle counts, bin audits, and quality checks to ensure operational accuracy and compliance Facilitate training for warehouse associates on operational SOPs to improve inventory related metrics Plan physical inventory events including planning, execution, and reconciliation Improve inventory-related processes and collaborate with department leaders to enhance KPI performance Ensure safety, food-safety, and compliance standards are upheld at all times Communicate performance results and systemic issues to leadership with clear documentation and recommendations Qu