Senior Client Data & Analytics Lead

<p>Help us use technology to make a big green dent in the universe!</p><p><br></p><p><a href="https://kraken.tech/">Kraken</a>&nbsp;powers some of the most innovative global developments in energy.</p><p><br></p><p>We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.</p><p><br></p><p>It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.&nbsp;</p><p><br></p><p><b>Kraken Customer</b></p><p><br></p><p>What we do:&nbsp;build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.</p><p><br></p><p>Why we do it:&nbsp;future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.</p><p><br></p><p><strong>Who are we looking for?</strong></p> <p>&nbsp;</p> <p>We’re looking for an influential data and analytics leader who’s excited to work directly with clients — helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data.&nbsp;</p> <p>You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but not required.)</p> <p>&nbsp;</p> <p><strong>The role</strong></p> <p>You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation.</p> <p>&nbsp;</p> <p><strong>You’ll:</strong></p> <p>- Guide them as they rebuild critical reporting &amp; analytics on Kraken data</p> <p>- Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes.</p> <p>- Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate.</p> <p>- Translate client needs into clear input for Kraken product and engineering</p> <p>- You won’t be an implementation manager or a full-time analyst. This is a hybrid role: part coach, part practitioner, part translator — helping clients both adopt Kraken data smoothly and build lasting data capabilities to drive their transformation. Perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role.&nbsp;</p> <p>- This is one of the first hires onto a new client-facing data team, giving you a chance to play a strategic role in establishing vision, practices, and playbook.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>PLEASE SEND YOUR CV IN ENGLISH</strong></p>\n<p></p><p><br></p><b>What you’ll do:</b><ul> <li>Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through working sessions, trainings, and occasional SQL/BI examples.</li> <li>Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process.</li> <li>Help clients identify reporting &amp; analytics outcomes they need Kraken to drive and partner with product to deliver these&nbsp;</li> <li>Train Kraken’s broader client delivery team on how to ask effective data questions and leverage data to drive business impact.</li> </ul><p><br></p><b>What you’ll need to have / be:</b><ul> <li>8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer)</li> <li>Familiarity wi